Partner & Press Enquiries
For partnership opportunities, press enquiries, or collaboration requests, please email us directly or message via WhatsApp with the subject 'Partnership'.
Response Times
WhatsApp: Usually within a few hours. Email: Within 24 hours. Cape Verde bookings: Within 48 hours. We're based in the UK (GMT/BST) and respond during business hours.
Send Us an Email
Prefer email? Use the contact form below and we'll get back to you within 24 hours. For urgent enquiries, WhatsApp is always faster.
Message on WhatsApp
The fastest way to reach us. Click below to start a conversation with JJ directly on WhatsApp — for travel planning, Cape Verde bookings, cabin crew questions, or anything else.
Get in Touch
Whether you're planning a trip, booking a Cape Verde experience, or just have a question — JJ and the Skyway team are here to help. We aim to respond within 24 hours.
Ready to Start Your Training Journey?
Message JJ on WhatsApp to discuss which training option is right for you.
Partner-Delivered Training
Skyway works with trusted training partners to deliver specialist programmes in travel, hospitality, and cabin crew preparation.
Digital Self-Study Courses
Learn at your own pace with JJ's downloadable digital courses. Available instantly after purchase — study on your schedule, from anywhere.
Cape Verde Specialist Courses
Become a Cape Verde expert. Learn about the islands — culture, language basics, best experiences, and how to get the most from your time there.
Travel Skills Training
Learn how to travel smarter, safer, and more confidently. From packing techniques to navigating airports — JJ shares skills built over years in the skies.
Cabin Crew Training
Prepare for your cabin crew career with JJ's comprehensive training resources — grooming standards, interview prep, assessment day techniques, and the realities of cabin crew life.
Training Hub
Take your travel career to the next level. JJ's expert-led training programmes cover cabin crew preparation, travel skills, and Cape Verde specialist knowledge.
Ready to Start Planning?
Get in touch and we'll help you plan your perfect trip.
Cape Verde Concierge
Our specialist Cape Verde service covers everything from airport transfers to luxury experiences and local tours.
Hotel & Flight Support
We help you find and book the best hotels and flights for your budget and preferences.
Custom Itinerary Building
Get a day-by-day travel plan built around your interests, budget, and travel style.
Trip Planning
Tell us where you want to go and we'll handle the rest. We research, plan, and organise your perfect trip from start to finish.
Travel Planning Made Simple, Stylish & Stress-Free
From custom itineraries to Cape Verde concierge — Skyway handles the details so you can enjoy the journey.
FAQ's
Skyway by JJ - Full Comprehensive FAQ
A complete FAQ covering all services, digital products, partner operations, policies, and support.
About Skyway by JJ
What is Skyway by JJ?
Skyway by JJ is a travel content and digital product brand offering curated guides, itineraries, planning support, and destination insights. It operates as a subsidiary of Lavender Digital
Ventures Ltd.
Do you operate as a travel agency?
No. Skyway provides planning, guidance, and curated information. We do not issue tickets,
insurance, or reservations.
Which destinations do you cover?
Our flagship destination is Cape Verde, with expanding coverage across global destinations.
Digital Products
What digital products do you offer?
We offer travel guides, itineraries, planners, checklists, destination packs, and digital downloads.
How are digital products delivered?
Instantly via email with a secure download link.
Are digital products refundable?
No. Due to instant access, all digital downloads are non-refundable.
Can I use your digital products commercially?
No. All products are for personal use only under our Digital Download License.
Travel Planning & Concierge Support
Do you offer personalized travel planning?
Yes. We provide itinerary creation, destination guidance, and tailored planning support.
Do you book flights, hotels, or insurance?
No. We guide you, but bookings must be made independently or through our verified partners.
Can you help me plan a full Cape Verde trip?
Yes. We specialize in Cape Verde and offer detailed planning support, guides, and partner-
delivered experiences.
Cape Verde Partner Services
Who provides the Cape Verde tours and transfers?
Our verified local partner delivers all on-island services.
Is Skyway responsible for partner services?
No. Partner services are delivered independently. Skyway is not liable for delays, cancellations, or operational issues.
How do I contact the partner?
We provide direct contact details once you book or request support.
Payments
What payment methods do you accept?
Payments are processed securely through Shopify or approved third-party processors.
Do you store my card details?
No. All payment information is handled by secure external processors.
Refunds & Cancellations
What is your refund policy?
Digital products: non-refundable. Services: refundable only if work has not begun. Partner
services follow their own policy.
Can I cancel a Cape Verde experience?
Cancellations must be made directly with the partner.
Content & Accuracy
How accurate is your travel information?
We update content regularly, but travel conditions can change. Always check local guidance before travelling.
Do you guarantee availability of partner services?
No. Availability is managed by the partner.
Data & Privacy
How do you use my data?
We use data to process orders, deliver services, and improve user experience. We do not sell data.
Do you share my information?
Only with essential service providers (payment processors, email systems, or partners when
needed).
Legal & Compliance
Who operates Skyway by JJ?
Skyway by JJ is operated by Lavender Digital Ventures Ltd.
▪ Company Number: 17258001
▪ Registered Office: 80a Ruskin Avenue, Welling, London DA16 3QQ.
Where can I read your policies?
All policies are available in our Legal Centre, including Terms, Privacy, Cookies, Refunds, and Disclaimers.
Are you liable for travel issues?
No. Skyway provides guidance only. All travel is undertaken at your own risk.
Support
How can I contact Skyway?
Via the website contact form or WhatsApp.
What are your support hours?
We aim to respond within 24-48 hours.